Important Update on Weddings Affected by the COVID-19 Pandemic

IMPORTANT

In H.H makeup and hair, clients’ health and safety is of first and foremost importance.
Effective immediately, please be advised that, on top of our usual already strict hygiene practice, we are implementing the following hygiene measures to help avoid the spread of Coronavirus among the team and our valuable clients.

In the studio
• I will be wearing a mask for the whole duration of a job.
• If you are coming to the studio for an appointment e.g. a trial, please wear a mask and use hand sanitizer before entering the premises. Please prepare your own mask. Hand sanitizer will be available in the studio. Please do not remove or dispose the masks in the studio unless absolute necessary.
• If you, or any family members who lives with you has come from overseas within the 14 days prior to appointment date we suggest a reschedule.
• If you, or any family members who lives with you are showing symptoms or feeling unwell, we suggest a reschedule.
• Please do not bring any guests to the studio.
• Please contact us if you wish for a reschedule.

On client location

• myself and each of our team member will be wearing a mask for the whole duration of a job.

• We will wash and sanitize hands before each client.

• My brushes are thoroughly disinfected with hospital grade disinfectant and then deep cleansed in between each appointment. They are also sanitized with 99% Isopropyl Alcohol. Mascara is applied with disposable mascara wands, other disposable tools are used when needed, and any cream/liquid products are decanted using a spatula.
• If you, a member of the bridal party, or any family members who lives with you has come from overseas within the 14 days prior to appointment date we suggest they wear a mask.
• If you, a member of the bridal party, or any family members who lives with you are showing symptoms or feeling unwell, we suggest the person who is subject to illness to reschedule or cancel the service, and isolate from the bridal party and not be present in our workplace.

• In exceptional cases, we may limit or refuse to provide services if we reasonably believe that it is unsafe to do so.

We understand the stress and anxiety this pandemic has brought to your wedding and we want to work with you closely to get through this challenging time. I am pleased to let you know that I am happy to extend flexibility on the current booking terms and conditions. Please inform me asap if you wish to postpone a wedding. I will put your deposit on hold and carry it forward to your new date.
(for refund, 28 days of notice is necessary).
I will keep reviewing the development of the current pandemic and make changes to our policy accordingly.
Thank you for the continuous support and we endeavor to make your big day just as magical even in this challenging time.

 

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